Government entities of all sizes from the Federal Government to the smallest of Municipalities are under pressure through regulatory and citizen demand to provide access to information and enhance services. New legislative mandates and reductions in force and tax revenue have resulted in various departments having to take on greater workloads demanding they do more with less than before. The recent threats and challenges of terrorism and potential Homeland attacks has placed the additional burden on Government to guard itself by opening communications across multiple agencies, secure information and still maintain its citizens' right to privacy and access to information.
Docubase Electronic Content Management (ECM) solutions enable government agencies and departments to reduce operating costs and eliminate operational inefficiencies by streamlining the capture, managing, and controlling the distribution of information in electronic format. Whether information is currently stored in paper or electronic form, even E-mail, a Docubase ECM solution enables you to manage this information securely and control access at the enterprise, group or user level. In addition, the unique storage method employed by Docubase provides disaster preparedness for you in that each electronic file contains its index information allowing for simplified reconstruction of an entire database from the back-up files.
Protecting current IT investments is also critical and the Docubase Information Suite™ suite allows you to enhance your enterprise/legacy data systems rather than displace them. A Docubase ECM solution allows you to continue using most legacy applications and enhances them by linking the Docubase Digital Warehouse™ so that the information contained in the complete Docubase ECM solution can be accessed at the desktop.
Docubase ECM solutions enable Government agencies to:
Typical applications within the Government sector include but are not limited to:
The DB-Municipality Suite puts all relevant information for building permits at your fingertips helping departmental staff process requests quickly and answer inquiries instantly. Further required actions like inspection requests are handled through the use of e-mail or the Docubase 'work baskets' allowing documents to be directed the appropriate user, further enhancing the process flow within your organization.
Paper documents are scanned while electronic documents and files are directly imported into the Docubase repository. Further enhancement to workflow is gained through the ability of Docubase to link permit records to virtually any application system. Docubase secures all stored files in an encrypted repository. Access to the repository is controlled through the use of assigned log-ins and passwords allowing activity rights based on document groups, workgroups and user level.
The DB-Municipality Suite provides the ability to automate permit application archival while paper documents are scanned and archived at the point of receipt. Building renderings from application generated from popular CAD software applications can be imported and stored in their electronic format. E-mail correspondence or other electronically created files are stored as part of the associated record within the repository. The workflow component of the DB-Municipality Suite routes information to the appropriate personnel based upon that department’s unique set of business rules.
Forms processing, OCR and ICR recognition technologies can further enhance the process by eliminating manual data entry for indexing.
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